Virginia, Florida, Oklahoma and Colorado QIOs Awarded NCC Contracts

Four National Coordinating Center logos

National Coordinating Centers (NCC) support CMS and its network of 53 QIOs in achieving the QIO Program's goals for better care, better health for populations and communities, and lower costs of care through quality improvement. Formerly known as QIO Support Centers, NCCs manage QIO learning and action networks specific to current QIO Program priorities, provide technical assistance and improvement tools, and facilitate communication between the program's national and local levels. These recently awarded contracts will run through July 2014:

  • Beneficiary and Family Centered Care NCC - FMQAI, the Florida QIO, is the national expert in the development and implementation of national initiatives that are effective in producing results related to the review of Medicare beneficiary concerns about quality of care and discontinuation of health services. It also will be collaborating with national experts, CMS leadership, CMS partners, stakeholders and beneficiaries through the National Patient and Family Engagement Campaign.
  • Care Reinvention through Innovation Spread NCC - VHQC, the Virginia QIO, is helping QIOs build the will to change, engage providers and other stakeholders in improvement initiatives, and sustain and spread improvement through a strategic approach to communication that incorporates social marketing principles.
  • Improving Health for Populations and Communities NCC - VHQC, the Virginia QIO, is supporting QIO initiatives with physician practices that use electronic health records to improve care coordination; specifically, to increase rates of preventive services like colorectal screening and reduce cardiac risk factors like hypertension.
  • Integrating Care for Populations and Communities NCC - Colorado Foundation for Medical Care, Colorado’s QIO, is providing QIOs with resources and guidance to build multi-stakeholder community coalitions that reduce avoidable hospital readmissions.
  • Improving Individual Patient Care Aim NCC – Oklahoma Foundation for Medical Quality, the Oklahoma QIO, provides innovative tools, data analytic and other strategic support to the QIOs as they work to reduce healthcare associated infections in hospitals; healthcare acquired conditions in nursing homes and; adverse drug events in the community. In addition, they support QIO efforts to improve the quality and experience of care in hospitals.
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