Featured Articles

Dear Reader
Quality Talk
QIOs in Action
Dear Reader
Jean Moody-Williams, R.N., MPP

An introduction from Jean Moody-Williams, R.N., MPP, Director, Quality Improvement Group, CMS Office of Clinical Standards and Quality.

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Quality Talk
Dr. Patrick Conway
Patrick Conway, M.D., MSc, SFHM, CMS Chief Medical Officer and Director, Office of Clinical Standards & Quality

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QIOs in Action
Map of states with QIOs highlighted in Quality Spotlight

A roundup of QIO, provider and partner accomplishments, recognitions and other noteworthy happenings.

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In This Issue:

Dear Reader
Quality Talk
QIOs in Action
A New Vision for the Medicare QIO Program
How I Took Charge of My Health Care When No One Else Would
Patient Advisory Councils – Know Your Customer
Local Heritage, Culture Highlight Disparities Project Kickoff in El Paso
Mississippians with Diabetes Are Learning to Make the Right Choices
Quality Spotlight
QIO Program Three-Part Aim
A New Vision for the Medicare QIO Program

Beginning this August, QIOs will work with a wider range of providers to support rapid, widespread, substantial improvements in health quality.

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In First Person
Young woman's hand holding the hand of an elder woman
How I Took Charge of My Health Care When No One Else Would

Fortunately for Medicare beneficiary Nettie Turner, she knew how to get her physician and pharmacy to coordinate so she could get the asthma treatment she needed.

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View from the Top
Dr. Charles Denham
Patient Advisory Councils – Know Your Customer

Charles Denham, M.D., chairman of the Texas Medical Institute for Technology, explains why patient advisory councils are a powerful tool for health care quality improvement.

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Health Disparities
Little Joe Hernandez
Local Heritage, Culture Highlight Disparities Project Kickoff in El Paso

Improving health outcomes among Hispanics and Native Americans with diabetes is the focus of a new disparity project in Texas.

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Health Disparities
African-American couple cutting vegetables
Mississippians with Diabetes Are Learning to Make the Right Choices

Partners in the Mississippi Health First Diabetes Disparity project meet and share successes.

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