Topic: Effective Communication Strategies for Deaf, Hard-of-Hearing, Blind, and Visually Impaired Patients
Date: Wednesday, June 13, 2018
This event was open to beneficiaries, families, healthcare providers, practitioners, partners, and Quality Innovation Network-Quality Improvement Organizations.
Did you know that according to the 2016 American Community Survey, 14.6% of adults age 65 and older have a hearing impairment and 6.6% have a vision impairment? People who identify as Deaf, or who are hard-of-hearing, blind, or visually impaired are also more likely to have other conditions including diabetes, cardiovascular health issues, and depression. Join us to learn how to best serve these and all patients in primary care and other ambulatory settings. The call format included presentations by a patient, a provider, and a QIN-QIO, followed by an open discussion.
- Describe the benefits of effective communication with Deaf, hard-of-hearing, blind, and visually impaired patients.
- Identify at least two strategies they can use to better meet the communication needs of Deaf, hard-of-hearing, blind, and visually impaired patients.
- Access resources that can help them to better meet the communication needs of Deaf, hard-of-hearing, blind, and visually impaired patients.
Slides & Recorded Presentation:
Meet the Speakers:
Padma Taggarse, MMI, MBA
Executive Director – Physician Office Quality
HSAG – AZ
J. John Pimentel, RN, BSN, CDOE
Diabetes Program Manager & Vision Rehabilitation Therapist
Photo credit: Fidelco Guide Dog Foundation, Inc.
Fall 2017 newsletter: https://www.fidelco.org/file/documents/Fall-2017-FidelcoNews.pdf
Michael McKee, MD, MPH
Department of Family Medicine
University of Michigan/Michigan Medicine
- Learn why we are capitalizing the word “Deaf” (it’s not a typo!):
- Tips on communicating with patients who are Deaf or hard-of-hearing:
- Tips on communicating with patients who are blind, Deaf-blind, or visually impaired:
- Disability statistics (including statistics on hearing and vision-related disabilities):