Topic: Addressing Disparities in Long-Term Services and Supports: Strategies for Culturally and Structurally Competent Services
Date: Wednesday, September 12, 2018
This event was open to beneficiaries, families, health care providers, practitioners, partners, and Quality Innovation Network-Quality Improvement Organizations.
Are you a clinician, quality improvement professional, patient, caregiver, or community partner? Regardless of where your life journey takes you, you or a loved one may someday need care, also called long-term services and supports (LTSS) to assist in daily living. When that time comes, you deserve to be treated with warmth, dignity, and respect and to be content, healthy, and safe no matter where you live or what your background is. Unfortunately, while nursing homes, other facilities offering LTSS, and home health services have improved over time in some aspects, disparities in the quality of care persist based on race, ethnicity, income, and even the zip code where you live. On this call, we explored how Quality Improvement Organizations, clinicians, patients and residents, families, loved ones, and community partners are helping to address disparities by supporting culturally and structurally competent services in nursing homes, other facilities offering LTSS, and home and community-based services.
- Discuss what is known about disparities in long-term services and supports
- Explain how cultural competency and structural competency can help to address disparities
- Identify two strategies that can be used to support greater cultural and/or structural competency in LTSS
Slides & Recorded Presentation:
- Click here for the slides for this event.
- Stay tuned for the recorded presentation.
Meet the Speakers:
Darci Graves, MPP, MA, MA
Special Assistant to the Director
CMS Office of Minority Health
Misty Dyke, BS
Patricia Austin, RN, CPQH
Resident Council President
Skilled Nursing Facility
Jennifer Peters, BS, NFA
Garden Park Nursing and Rehabilitation
- AARP Long-Term Services and Supports Scorecard, 2017 Edition: http://www.longtermscorecard.org/~/media/Microsite/Files/2017/Web%20Version%20LongTerm%20Services%20and%20Supports%20State%20Scorecard%202017.pdf
- Quality Insights, 2017. How to Make Resident Councils Dynamic: https://www.qualityinsights-qin.org/CMSPages/GetFile.aspx?guid=1cedafc5-349d-45bc-83a6-75bfcc65c006
- Home Health Quality Improvement Initiative – Underserved Populations (UP) Network: http://www.homehealthquality.org/UP.aspx
- CMS, 2018. Tribal Nursing Home Best Practices: Cultural Sensitivity: https://www.cms.gov/Outreach-and-Education/American-Indian-Alaska-Native/AIAN/LTSS-TA-Center/pdf/nursing-home-best-practices_cultural-sensitivity_20180301.pdf