National Learning & Action Network Series: November 2015

tablet, coffee, glasses, phone, pen, chartTopic: Unleashing the Power of Data!

Date: Tuesday, November 3, 2015

Time: 3:00-4:00 PM ET


This session in the Sharing Knowledge, Improving Health Care Series was open to QIN-QIOs, partners, providers, and beneficiaries.

Slides & Recorded Presentation:

Supplemental Resources:

Learning Objectives:

  • Describe key elements to help you succeed in the data-driven healthcare landscape
  • Identify available data from your QIN-QIO and other sources of data that you can use now
  • Explain how you can leverage data to help achieve desired change within your team or organization

Meet the Speakers:

Jeneen Iwugo, MPA
CMS/Center for Clinical Standards & Quality

Stephen Jencks, MD, MPH
Consultant in Healthcare Safety

Sara Butterfield, RN, BSN, CPHQ

Beth Hennessey, RN, BSN, MSN,
Anne Myrka, RPh, BS, Pharm, MAT

Donna Whitam, RN, BSN
ArchCare at Ferncliff


Outcome Statement:

The purpose of this session was to prepare healthcare quality improvement professionals to develop a plan to collect and analyze data to identify gaps in care or processes, and, to track their team or organization’s progress over time using data. As a result, participants left confident in their ability to demonstrate and promote successes under the 11th SOW and identify opportunities for improvement, all of which promote advances in care that impact the Medicare beneficiaries served by this work.

Continuing Education for CPHQs:

This program has been approved by the National Association for Healthcare Quality for 1 CPHQ continuing education hours. 

Continuing Education for NHAs

This educational offering has been reviewed by the National Continuing Education Review Service (NCERS) of the National Association of Long Term Care Administrator Boards (NAB) and approved for 1.00 clock hours.

Continuing Education for Registered Nurses

MetaStar, Inc. is an approved provider of continuing nursing education by the Wisconsin Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

Provider Number: 0186-008. MetaStar, Inc. is the provider of nursing contact hours meeting ANCC-COA/WNA requirements in a joint provider partnership with Telligen.

1.0 contact hour will be awarded to registered nurses for successful completion, achieved with completion of an on-line evaluation and attendance attestation.

Disclosure Information:

Neither the planners nor faculty for this activity disclosed any relevant relationships with commercial interests. This activity was NOT commercially supported.

Instructions for Obtaining CE Credit:

  1. Register for the session in advance
  2. Attend the session in full
  3. Complete the post-activity evaluation
  4. Select the appropriate certificate

National Learning & Action Network Follow-up Event

Topic: Unleashing the Power of Data!

Date: Tuesday, December 15, 2015

Time: 3:00-4:00 PM ET

Slides & Recorded Presentation:

Outcome Statement:

This session in the Sharing Knowledge, Improving Health Care Series was open to QIN-QIOs, partners, providers, and beneficiaries.  This session was intended to follow up with participants on how you left the November National LAN Call in action. During the November call, Dr. Stephen Jencks proposed the following call to action to all participants: 

  1. Create an action plan!  Identify an opportunity for improvement and a way to capture data related to the improvement you hope to achieve.  Reflect and understand what the data you capture is telling you.  (Setting a date to have a meeting to plan how to develop an action plan does not meet this requirement.)
  2. Check out the tools shared during the call and complete one of the templates provided: (the recording and call materials are also located here).
  3. Share your action plan, completed PDSA or logic model worksheet, or a summary of your quality improvement project  with the QIN NCC (email to, and you could be featured on a future national LAN event!